Phoenix Consulting's program has only been helpful in the sales field.
Finishing Skills Clinic

A course focusing on practical methods to overcome the fear of rejection and close the contract (1 day)
When asking a (potential) customer for something, people are usually hesitant with a fear of rejection, a fear of ruining a relationship.
But, think about it. If you ask for something, the customer can decline or accept it, but if you don't ask for something, nothing happens, the same result as when the customer declines.
After all, results are built when you have the courage to ask your prospects for something.
However, most people are awkward and afraid to ask for something. This can be solved by properly learning how to finish.
In this course, systematic know-how to reduce the fear of rejection is provided, and various techniques and specific comments that can be gently requested from customers are trained.
New Strategic Clinic

Course from strategy to attracting new customers to practical training (1 day)
In order to attract new customers, you need to have a 'strategy that will become clear'. More specifically, what customers are you targeting? How can I contact the customer? What will you do with contact? How will you continue to manage that customer? You have to have clear answers to things like that, and you have to be trained on what to say specifically and how to react to the expected reaction of your customers.
If you try to attract new customers without this specific strategy and training, you are prone to rejection and heartache.
When you do something, doing it with the mindset of 'I should do something...' and doing it actively 'because I want to become something' create very different results.
In this course, we specifically help you establish a strategy for a new customer, and more specifically, help you practice as if you were in a real situation, what to do when you meet a new customer.
After completing this course, anyone will be able to attract new customers with confidence.
customer care clinic

Learn systematically how to manage customers, which is more important than acquiring new customers (1 day)
The time and cost of acquiring a new customer is at least six times the cost of retaining an existing one. What's more, satisfied existing customers are the biggest driving force behind referrals.
However, it is very difficult to consistently manage existing customers to increase their loyalty and to keep them from churning out as competitors.
In this process, know-how to increase the loyalty of existing customers, how to prevent or prevent churn by identifying the typical signs that existing customers show when they leave, and how to balance 'personal relationship' and 'business relationship', etc. Learn and practice in detail.
Question and Grasping Skills Clinic

Skills needed in sales that need to understand the situation through two-way communication with customers (2 days)
In some industries, it is very important to understand the complex situation of the customer, the specific facts, and the complex needs of the customer while consulting with the customer. Outstanding people in these industries interact with customers very naturally by asking them a lot of questions, and they learn everything about them in the process. In the process, if the customer thinks that 'this person understands my situation and needs accurately', the customer will not have to go to other competitors. This is called 'customer control', and it's a skill common to those who excel in this industry.
However, for most people, it is very difficult to ask a question like this naturally. If you ask a question politely, you may feel like you are being interrogated.
In this process, how can we naturally engage in interactive communication with customers based on the 'three magic questions'? What kind of questions make you feel interrogated? How can I tell the truth from the customer's point of view? We help you to understand and get used to it through practical exercises like real ones.
First Talk Clinic

The process of making people who are struggling because they do not know how to pronounce the first words proficiently (1 day)
For some people, if the first word with the customer goes well, the rest is comfortable, but there are cases where the first word is awkward or difficult because it does not match the customer.
It also has to do with the customer's style. There are styles in which people feel comfortable when they talk slowly and euphemistically when meeting people, but there are also styles in which people feel comfortable talking directly from the main body. Excellent people take a different approach depending on the style of the customer, but most of them tend to use the style they are comfortable with regardless of the customer's style.
What do you do when you euphemistically say the first word in this process? What do you do when you are speaking directly from the main point? You learn concretely and realistically about how to understand the style of a customer when you meet them.
Opposite Treatment Clinic

A practical response course for those who are discouraged when customers bet on other things (1 day)
When a customer disagrees or disagrees, it may at least mean that they are interested in our product or service, or they may be influenced by the actions of a competitor.
When a customer has an objection or disagreement, excellent people naturally solve it to move forward, or use it well to strategically use it as an opportunity to inflame their customers' trust in their competitors._cc781905-5cde-3194 -bb3b-136bad5cf58d_
However, for most people, customer objection is also a scary thing. In particular, if there is a point where we are discouraged or withdrawn from our products or services, or if we are not trained on how to respond to customer objections, we may react defensively to customer objections._cc781905-5cde-3194-bb3b -136bad5cf58d_
In this course, you will learn and practice practical methods of how to deal with customer objections naturally, and how to capitalize on customer objections.
Product Description Clinic

Learn and practice the know-how to explain your product in a way that fits your ears (1 day)
There are very few people who explain their products and services in a way that makes sense to their customers. Most of the time, hesitation and hesitation make the customer lose interest.
In this course, students learn and learn various practical methods such as elevator pitch that catches customers' interest in a very short time, storytelling that makes customers empathize, and how to create and explain a structure so that customers can hear it._cc781905- 5cde-3194-bb3b-136bad5cf58d_
FSC Sales Fundamentals Course

Creates basic physical strength to sell properly (2 days)
No matter what, the basics are important. A good foundation makes subsequent applications easy. The same goes for business and sales.
The biggest reason for the lack of performance is that I try to see it only from my point of view and not from the customer's point of view. Seeing from the customer's point of view is the foundation of all other selling techniques, and that alone solves many problems in sales. This is what you learn in this course.
Customers can be divided into three categories.
1) Customers who will buy our products anyway,
2) Customers who will not purchase our products anyway;
3) I am a customer who decides whether to purchase or not depending on how I do it.
Outstanding people will appeal to this third customer. In this sense, sales act as a 'catalyst'. It is not that I do something from my point of view, but rather watch over the customer and act as a catalyst one by one according to the customer's reaction stage.
Specifically, in this course, you will learn the analysis of the sales model 'If you follow this pattern, you can do well in sales', what stages customers go through to reach a purchase, and specific tasks to be done at each stage.
Many of the participants in this course have come to terms with this course and I recommend that you learn this course first and then try the other courses. Join this course and build a foundation that will be an asset for a lifetime.
Get 200% of Visual Tools

Learn how to use visual tools 200% when explaining to customers (1 day)
Visual tools such as tablets are now essential when explaining something to customers. This course covers practical ways to leverage visual tools with customers.
Specifically, when using visual tools for customers, where and how can they be used to increase customer focus? How can you better understand your customers when you explain your visuals? How do you keep your customers interested? Learn and practice specific methods such as.
Sales Presentation Clinic

The art of actually engaging your audience and creating results (2 days)
While a general briefing only needs to provide accurate information to the participants, a sales presentation is a very difficult and professional job that has a clear purpose and has to arouse their interest, elicit specific actions from the participants, and set the mood. Very little training and experience.
Also, stage fright is one of the reasons inexperienced people find it difficult to give presentations.
The course begins with a practice to systematically reduce stage fright, followed by hands-on presentations of each participant and expert feedback. Join this course and become a star!
Business Mindset Clinic

The process of identifying and specifically following the mindset that produces results (1 day)
Surprisingly, performance is closely related to your inner mindset.
This is because when the mind set changes, the level and direction of thinking changes; when the thinking changes, the words and actions change; and when the words and actions change, the results change.
So, people with different mindsets have very different outcomes. As the saying goes, 'To a man with a hammer, everything looks like a nail.' People are made to think and act according to their own mindset.
In this course, you will learn how to create a mindset that positively influences performance. Of course, mindsets don't change overnight. However, if you look and think a little differently, it can create a virtuous cycle and make a huge difference at some point.
In addition, in this course, we help students learn and master the four main mindsets that produce results: customer focus, boldness, creativity, and sincerity through concrete examples.
Sales Negotiation Practice Clinic

It does not focus on general negotiations, but only the negotiation skills necessary for sales (1 day)
In some cases, after working hard, mistakes are made when negotiating prices and terms at the end, which reduces profits. So, negotiation skills are essential for business owners.
In fact, in a broad sense, selling = persuading = negotiating. So, most of the things that are dealt with in the general negotiation process, for example, how to build a friendly relationship with the other party, how to understand the other party's needs, how to persuade the other party, etc. There are many things that we do not need to learn in the negotiation process because of these things.
In this process, all unnecessary or redundant contents for salespeople were removed and only the contents that were actually needed in the field were included.
Specifically, you learn the four most frequently used negotiation strategies in the field and the strategies for responding to them, and practice and learn actual statements through specific practical examples.
first impression clinic

First impressions are very important in business. We help with individual feedback (1 day)
Attire, facial expression, posture, body language, tone of voice, smell, etc. have a strong influence on the first impression. This is very important when meeting customers. However, most of the time, you don't really know what the problem is. In this process, individual feedback is given to each participant, helping to make improvements in specific areas.
Also, how do you compliment? How to create a crush? It also helps you learn and practice in detail.
to run long

Learn specific ways to run long while having fun (1 day)
Long runs are very easy. However,
1) Must be able to consistently produce good results;
2) Don't give up until you really feel the taste of work,
3) If you are recognized and respected by your customers.
In practice, it's difficult to run long. Because in business, you will encounter several hurdles.
This course provides the momentum to take yourself to the next level without giving up by finding out the hurdles or red flags in your business and how to deal with them.
Also, we look at specific ways to protect one's mentality and receive recognition and respect from customers even in situations where there is a lot of controversy over 'Gapjil'.
This course has been evaluated as beneficial for first-time business owners, new employees, and long-term business people alike.
customized course

We tailor the course to suit your industry and customer situation.
In a general course, there is no choice but to cover the common needs of many industries. However, if you place a customized order, we can propose a course by collecting only the contents that are suitable for the industry and situation.
If necessary, we can develop a program tailored to the specific situation, or we can interview outstanding people in the company to extract their know-how and develop the course.
Contact us right now! Our consultants with numerous experiences in various industries, from large enterprises to small businesses, will create a course that is right for you.
Efficacy (management of helplessness) clinic

A process that gives a sense of efficacy to those who have fallen into mannerism and inertia (1 day)
Among those who have been in business for a long time, there are very many people who have fallen into mannerism or inertia. 'How could it be changed?' There are people who think that, but if these people change their mind even a little, it will be a big turning point. In fact, one of the biggest reasons these people fall into mannerism is not because they lack income or recognition, but because it has been a long time since they have felt a sense of efficacy in real work. 'uh? Can I do that?' Seeing the changes in the people around me, I thought, 'Can I become that friend? Can I do it too?' If you think about it, change will start gradually.
This course is not a one-sided lecture, but rather a discussion style led by experienced facilitators to facilitate the sharing of solutions and experiences that can feel effective in each situation, effectively sharing the solutions, and using devices such as various games. Through the process of refining the solutions to make them more effective, we help each of them have the heart to apply them little by little in the field, thereby helping them feel the sense of efficacy. Sometimes small changes can make big changes!
War Game

The process of creating a competitive situation similar to the field and proceeding in an interesting way (schedule consultation)
Excellent people compete fiercely in the field, so rather than listening to a one-sided lecture in a hard place, they create a situation similar to the field and participate in a process that is interesting like a game. and demonstrate skills. Through these processes, other participants can also learn from each other specific know-how, which brings positive energy and morale to the whole.
Sometimes, when a competitor or a competitor appears, it is not easy for the management to raise awareness about it and educate them in preparation for a competitive situation. We will recognize the seriousness of the problem and take concrete measures.
(The format of the game or activity varies greatly depending on the competitive situation or the company situation, so it can be proceeded after sufficient consultation in advance.)